Skip to main content
Soldier holds poppy for Remembrance. Photographer: CPL REBECCA BROWN / MoD Crown Copyright

Support

We provide a range of support services right around the globe.

Business and Engineering Support

 

Defence Lines of Development (DLoD)

Supacat is experienced in creating a full DLoD solution to Defence projects and programmes.  Using internal resource to ensure our customers are dealing with one supplier; the company is proud to boast its ability to offer all eight core elements of DLoDs:

  • Training
  • Equipment
  • Personnel
  • Information
  • Doctrine and Concepts
  • Organisation
  • Infrastructure
  • Logistics

Concept, Assessment, Demonstration, Manufacture, In-Service and Disposal (CADMID) Cycle

Supacat is well versed in MOD Acquisition Lifecycles when supplying a product, System or Service.  The company is able to work with the customer through every stage of the CADMID cycle. Understanding of course this lifecycle will be utilised more than once as a Product, System or Service is developed during each stage as driven by the customers requirements.

Land Integrated Operating Service (LIOS)

Supacat is working to a LIOS Framework, which is designed to improve the through-life management of current in and near-service military vehicles and selected Land Equipment

LIOS ensures engagement with suppliers operating independently or in consortia (including SMEs), particularly from other sectors where relevant capability and experience could introduce innovation in the development of support models.

The company has provided much of the LIOS services required to effectively manage a vehicle fleet, for both UK and overseas customers and has the network available to partner to ensure all services are provided within one contract, inclusive of:

  • Design Authority (including Original Equipment Manufacturer (OEM))
  • Post Design Services and Capability Improvement to provide the Authority with a single point of contact for all engineering and safety related aspects of the platform
  • Configuration Management
  • Safety Management
  • Spares
  • Obsolescence Management
  • Maintenance, Repair and Overhaul including Level 4
  • Provision and Integration of Modification kits
  • Fleet availability
  • Training

The range of benefits this model offers includes:

  • Pace: Implemented in line with a production delivery schedule.
  • Scalable: Increased to cover all in-service vehicle types, with potentially other orphan fleets being combined into one LIOS.
  • Availability: Integrated into a Through Life Platform Management Plan (TLPMP); update and upgrade capability and integrated OEM Design Authority (DA) and Support Partner.
  • Safety: Integrated end to end platform safe system approach.
  • Resource: Utilise existing infrastructure and SQEP capability.
  • Training: Coherent alignment of User and Maintainer training design and delivery.
  • Data Insights: Coherent utilisation, maintenance and support data to improve availability and reliability.
  • Savings: Removing the cost of additional overhead and third party mark-ups significantly save unnecessary costs allowing a customer to re-investment into spiral development.  This improves capability in line with advancing technology such as Digital Twin and Mixed Reality.
    • Digital Twin supports predictive maintenance, which in-turn enhance preventative maintenance, aiming to keep the platform operational.
    • Mixed Reality reduces the need to deploy Field Support Teams deducing vehicle down time, travel and subsistence cost and most importantly aids in the protection of life, as allows operators to get the problem resolved fast!
  • Time: Direct access between customer and OEM LIOS results in an efficient partnership.